|You can track your order online through the UPS order status
tool. Click here for the UPS order status tool.
The following shipping options are available.
Next Business Day Delivery
With the next business day delivery option, your EZ-DigiSign
Player will be scheduled for prompt delivery on the business day.
2nd Business Day Delivery
This service is an efficient alternative for EZ-DigiSign
Player shipments that need to arrive fast but do not require next business day
3-5 Day Ground Delivery
For a dependable and low-cost option, Ground Delivery is an
excellent choice if quick delivery is not critical for the arrival of your
EZ-DigiSign Player. (Continental U.S only).
Please be informed that your designated ship to address must
reflect the address of the ultimate end-user. EZ-DigiSign will not process any
order which specifies an address of a freight forwarder, warehouse,
distribution center, airport, hotel or PO Box.
EZ-DigiSign Player Return Policy
EZ-DigiSign values our relationship with you and offers a return
policy for most EZ-DigiSign Players you purchase directly from us. Under this
policy, you may return to EZ-DigiSign, within seven (7) business days, the
EZ-DigiSign player you purchased directly from EZ-DigiSign for a credit or a
refund of the purchase price paid, less shipping, handling and applicable
restocking fees. All EZ-DigiSign hardware, accessories, peripherals and parts
must be returned and they must be in their original unopened package. You must
ship the EZ-DigiSign at your expense, and insure the shipment or accept the
risk of loss or damage during shipment.
No refunds or returns on special orders.
Unless the product is defective or the
return is a direct result of a EZ-DigiSign error, a restocking fee of 15% may
be charged on hardware, accessories, peripherals, and parts.
How to Return
To return products, you must contact
EZ-DigiSign Technical Support and receive a Return Merchandise
Authorization (RMA) number within the seven (7) day return policy period. You must ship the products to EZ-DigiSign
within five (5) days of the date that EZ-DigiSign issues the Return Merchandise
Upon receipt of the complete returned purchase,
EZ-DigiSign will issue a credit or a refund of the purchase price paid, less
shipping and handling and applicable restocking fees.